Looking to buy any passes, tickets or tours in Japan? You may have come across Klook – but what is this website, can you trust it and should you be using it? Below, I’ll share my experience using Klook!
I’m a big believer in DIY-ing your own trips to Japan. Planned holidays from travel agencies can be a great option for some people, but you can save so much money by planning it yourself (and you’ll get to do exactly what YOU want to do).
That’s a big reason why I’ve started The Navigatio and continuously create itineraries that you can copy and adjust to your preferences for free. But since DIY-ing a trip also means you are responsible for booking activities, tickets, airport transfer and more, I thought it was time to introduce one of my favourite websites for this: Klook.
Klook is quite big in Asia, but you may not be as familiar with them if you’re based in Europe or America. But, when it comes to booking tickets for travelling in Asia (especially in Japan), Klook is one of the best places to do so.
I’ve been using Klook for many years and I’ve recently also had the pleasure of working with them on my latest 3-month Japan trip. So I wanted to share some clarification as to whether Klook is legit and how I make the most of using their services.
* This article was kindly sponsored by Klook – all views and opinions are my own. I have used Klook way before they reached out to me for a collaboration and I only work with companies I use and trust.
Let’s start with the basics, what even is Klook?
Klook is a marketplace for all things travel. Just as you would search Booking.com for your next hotel, or Skyscanner for your next flight, Klook lets you search for the best activities in your destination. The name “Klook” comes from “Keep Looking”, as they’re always looking for the best things to do for travellers.
While Klook started as a place for tickets and passes, it has grown to offer pretty much anything you need for your trip now. This includes hotels, tours, airport transfers, car rentals, WiFi and SIM cards, travel insurance and more.
Klook covers a ton of destinations in Asia, but also Europe, Africa, America and Oceania. However, since my website mainly focuses on Japan, that’s what I will be focussing on in this review. This is where I’ve used Klook the most so I can speak from experience.
As you can probably tell from my website, I travel to Japan A LOT, and Klook is a lifesaver for these trips. Since they offer pretty much anything you need on a trip, it’s incredibly handy to have it all in one trustworthy place.
I’m all for putting your own trip together instead of paying for (often overpriced) fully planned tours. Klook makes this super easy – I’ve been using and recommending them for years. If you’ve read any of my other guides, you probably have seen some links to Klook already!
They’re a very innovative company and are always trying to find ways to help travellers travel more easily (and cheaper).
One example is the Klook Value Rail Pass. When the Japan Rail Pass increased its prices by nearly 70%, Klook created this pass as a great alternative. This way, people can still save money travelling on the bullet train for one of the most popular routes for first-time visitors.
You can use Klook on your web browser, or download their app on the Apple Store or Google Play Store. It only takes a few minutes to set up your account and you’ll be good to go.
If you’re using the web browser on your computer or laptop to book your tickets, I recommend downloading the app too. When you’re travelling, it’s much easier to have the app with you to show your passes and tickets on the go.
Once you’re signed in, you can start browsing. You can either look for specific activities that you know you want to purchase, or you can have a look at what’s available for your destination. If you’re after more inspiration, head to Klook’s homepage and look at the “Inspiration for your itinerary” section – you may be able to find some great activities here.
Of course, there are multiple platforms like Klook online, so why do I keep using Klook over other ones? I’ll go over why I prefer using Klook over other platforms, but the main reason is the convenience.
I’ve had such a good experience using Klook in the past, and because they have such a wide selection of tickets and passes, I don’t see any reason to look at other platforms. Other reasons to use Klook are:
I have been using Klook for multiple years, so I was very excited when they reached out to me to work together on some content.
Even before this, you may have seen me link to Klook activities in previous blog posts (for example, the Nikko Pass and Hakone Free Pass), as I booked my own passes through Klook during my travels. I’ve also booked the JR Pass through them in the past, as it was the cheapest place to buy them, along with many other entree passes.
I’ve never had any issues buying tickets through Klook. They’ve always shown up on my app right away and they always worked whenever we had to scan them at the entrance.
The website and app are also great for browsing. I didn’t even know the Nikko Pass existed before I searched for any Nikko-related activities on Klook – thankfully I did because it saved us so much money!
I would never recommend anything I haven’t used myself or wasn’t 100% happy with. And I’ve been recommending Klook in individual articles for years – they’ve made my trips to Japan much easier and I’m sure they’ll continue to do so.
If you’re planning a trip to Japan and would like to see what Klook’s got to offer, here are my personal top Klook activities and tickets to check out:
Of course, you can look at the other destinations Klook covers too. I used Klook on my trips to Hong Kong, South Korea and Singapore too.
Yes, Klook is 100% legit. I’ve bought tickets and passes through Klook for years and never had any issues with them. The company has countless verified reviews of happy customers who’ve safely used them. They have won many awards and have been featured by many trusted sources.
When booking activities, just be sure to read the cancellation policy and check the reviews. Look out for any activities that have a lot of bad reviews or a lack of reviews. And after booking, check if your booking has been confirmed.
Luckily, I’ve never had a bad experience using Klook, which is why I’ve recommended them for years in my guides – however, you should always (no matter where you book something!) be cautious.
Have you used Klook in the past? Or are you planning to use them on your next trip? Let me know in the comments!
I’m a big believer in DIY-ing your own trips to Japan. Planned holidays from travel agencies can be a great option for some people, but you can save so much money by planning it yourself (and you’ll get to do exactly what YOU want to do).
That’s a big reason why I’ve started The Navigatio and continuously create itineraries that you can copy and adjust to your preferences for free. But since DIY-ing a trip also means you are responsible for booking activities, tickets, airport transfer and more, I thought it was time to introduce one of my favourite websites for this: Klook.
Klook is quite big in Asia, but you may not be as familiar with them if you’re based in Europe or America. But, when it comes to booking tickets for travelling in Asia (especially in Japan), Klook is one of the best places to do so.
I’ve been using Klook for many years and I’ve recently also had the pleasure of working with them on my latest 3-month Japan trip. So I wanted to share some clarification as to whether Klook is legit and how I make the most of using their services.
* This article was kindly sponsored by Klook – all views and opinions are my own. I have used Klook way before they reached out to me for a collaboration and I only work with companies I use and trust.
What is Klook?
Let’s start with the basics, what even is Klook?
Klook is a marketplace for all things travel. Just as you would search Booking.com for your next hotel, or Skyscanner for your next flight, Klook lets you search for the best activities in your destination. The name “Klook” comes from “Keep Looking”, as they’re always looking for the best things to do for travellers.
While Klook started as a place for tickets and passes, it has grown to offer pretty much anything you need for your trip now. This includes hotels, tours, airport transfers, car rentals, WiFi and SIM cards, travel insurance and more.
Klook covers a ton of destinations in Asia, but also Europe, Africa, America and Oceania. However, since my website mainly focuses on Japan, that’s what I will be focussing on in this review. This is where I’ve used Klook the most so I can speak from experience.
As you can probably tell from my website, I travel to Japan A LOT, and Klook is a lifesaver for these trips. Since they offer pretty much anything you need on a trip, it’s incredibly handy to have it all in one trustworthy place.
I’m all for putting your own trip together instead of paying for (often overpriced) fully planned tours. Klook makes this super easy – I’ve been using and recommending them for years. If you’ve read any of my other guides, you probably have seen some links to Klook already!
They’re a very innovative company and are always trying to find ways to help travellers travel more easily (and cheaper).
One example is the Klook Value Rail Pass. When the Japan Rail Pass increased its prices by nearly 70%, Klook created this pass as a great alternative. This way, people can still save money travelling on the bullet train for one of the most popular routes for first-time visitors.
How to use Klook
You can use Klook on your web browser, or download their app on the Apple Store or Google Play Store. It only takes a few minutes to set up your account and you’ll be good to go.
If you’re using the web browser on your computer or laptop to book your tickets, I recommend downloading the app too. When you’re travelling, it’s much easier to have the app with you to show your passes and tickets on the go.
Once you’re signed in, you can start browsing. You can either look for specific activities that you know you want to purchase, or you can have a look at what’s available for your destination. If you’re after more inspiration, head to Klook’s homepage and look at the “Inspiration for your itinerary” section – you may be able to find some great activities here.
Reasons to use Klook
Of course, there are multiple platforms like Klook online, so why do I keep using Klook over other ones? I’ll go over why I prefer using Klook over other platforms, but the main reason is the convenience.
I’ve had such a good experience using Klook in the past, and because they have such a wide selection of tickets and passes, I don’t see any reason to look at other platforms. Other reasons to use Klook are:
- Cheap tickets – Klook’s prices are very competitive. They often are the cheapest place to buy certain tickets.
- Innovative – When the JR Pass increased its prices by nearly 70% in October 2023, Klook put together a new “Klook Value Rail Pass” to help travellers continue to travel the Golden Route for a very affordable price. I love how Klook puts travellers first and finds innovative ways to help us travel cheaper!
- Supports different currencies – Since Klook supports 40 different currencies, you’ll can avoid any nasty foreign transaction fees or bad exchange rates. Simply pay with your own card in our own currency, super easy (& cheaper!).
- Ease of use – Especially with the Klook App, it’s so easy to quickly book something when you’re already on the road. Plus, it’s great to have all your passes in one place. On top of that, Klook now offers pretty much anything you need for your trip, from WiFi to hotels.
- Avoid confusing Japanese sites – To buy tickets to certain attractions, the alternative to Klook is to use the official Japanese website. Not only can this be a bit of a nightmare when you don’t speak/read Japanese (even with Google Translate, it’s a minefield), but some of these sites don’t accept foreign bank or credit cards either. These Japanese sites could also require you to fill out you a Japanese address. Using Klook helps you avoid any of this.
- Klook Rewards – By using Klook, you can collect loyalty points which result in rewards, cashback, discounts, member-only prices and more.
- Promotions and discounts – Klook often has special campaigns or discounts to help you travel cheaper. Of course, I keep a close eye out for any Japan-related discounts so make sure to sign up for my newsletter to get any Klook discounts right to your inbox.
- Credibility – Klook is a legit company, having won multiple awards in the travel industry. Plus, the secure payment systems ensure any payment you make on their website or app is fully secure.
Klook Review: My Experience Using Klook
I have been using Klook for multiple years, so I was very excited when they reached out to me to work together on some content.
Even before this, you may have seen me link to Klook activities in previous blog posts (for example, the Nikko Pass and Hakone Free Pass), as I booked my own passes through Klook during my travels. I’ve also booked the JR Pass through them in the past, as it was the cheapest place to buy them, along with many other entree passes.
I’ve never had any issues buying tickets through Klook. They’ve always shown up on my app right away and they always worked whenever we had to scan them at the entrance.
The website and app are also great for browsing. I didn’t even know the Nikko Pass existed before I searched for any Nikko-related activities on Klook – thankfully I did because it saved us so much money!
I would never recommend anything I haven’t used myself or wasn’t 100% happy with. And I’ve been recommending Klook in individual articles for years – they’ve made my trips to Japan much easier and I’m sure they’ll continue to do so.
The Navigatio’s Top Pick Japan Klook Activities & Tickets
If you’re planning a trip to Japan and would like to see what Klook’s got to offer, here are my personal top Klook activities and tickets to check out:
- Shibuya Sky entree tickets
- Universal Studios Japan entree tickets
- Universal Studios Japan Fast Passes
- Individual Shinkansen tickets (especially now the JR Pass has increased in price!)
- Klook Rail Value Pass (a great alternative to the JR Pass if you’re following the Golden Route)
- Sanrio Puroland entree ticket
Of course, you can look at the other destinations Klook covers too. I used Klook on my trips to Hong Kong, South Korea and Singapore too.
Conclusion – Is Klook Legit?
Yes, Klook is 100% legit. I’ve bought tickets and passes through Klook for years and never had any issues with them. The company has countless verified reviews of happy customers who’ve safely used them. They have won many awards and have been featured by many trusted sources.
When booking activities, just be sure to read the cancellation policy and check the reviews. Look out for any activities that have a lot of bad reviews or a lack of reviews. And after booking, check if your booking has been confirmed.
Luckily, I’ve never had a bad experience using Klook, which is why I’ve recommended them for years in my guides – however, you should always (no matter where you book something!) be cautious.
Have you used Klook in the past? Or are you planning to use them on your next trip? Let me know in the comments!